Windscreen Or Window Glass Breakage
No claim form is required to be completed.
If you have suffered a windscreen breakage or window glass breakage and the cost to replace the screen or window glass is below $800 then you may proceed with the replacement of the glass.
You can either pay for the replacement and then submit a copy of the account to us (email or fax is fine) and we will reimburse you minus an excess amount if your policy is subject to one. Let us know your bank details so we can EFT the refund directly into your account otherwise a refund cheque will be sent to the address we hold on file.
Or, if the glass replacement company is happy to collect off you the excess amount and submit a tax invoice to us showing the cost of the screen and the amount they have collected from you then we will settle the remainder of the account directly with them. If they require a claim number just use your CMCA membership number or policy number.
If the cost of the replacement windscreen glass or window glass is $800 or more then you need to contact our office for authority before proceeding with the replacement.
Note: The policy does not cover glass chip repairs
O’Brien is Australia’s leading vehicle glass repair and replacement company serving over 340,000 motorists annually, 24 hours a day, 7 days a week, 365 days a year. With around 300 mobile technicians and over 140 branches and Authorised Dealers nationwide. With coverage across Australia for 99% of where people live, you can be sure they’re always close by.
You can always expect an expert when you book with O’Brien. Their technicians are equipped with expert tools to ensure the perfect fit for your vehicle. So whether you choose to have O’Brien® fix your problem in one of their nationwide branches or Authorised Dealers located across Australia, you can relax in the knowledge that the workmanship is guaranteed for the life of your vehicle.
KTA and O’Brien work closely to take the hassle out of your insurance claim, ensuring your damage and claim is completed as quickly and efficiently as possible. Just one phone call to O’Brien on 13 16 16 does it all.